Refund policy

At BIODANCE, your satisfaction is our priority. If you're not completely happy with your purchase, we offer a 30-day return window. You have 30 days from the date you receive your item to initiate a return.

Return Conditions

To be eligible for a return, your item must be in its original, unused state, with all tags attached and in its original packaging. You will need your receipt or proof of purchase.

To initiate a return, contact harryfranco759@gmail.com. We do not accept returns sent without prior authorization. Once approved, we will provide shipping instructions and the return address.

Return Shipping Fee

If the product arrives damaged, is incorrect or is not working, BIODANCE covers return or exchange shipping. For returns or exchanges for personal reasons, the customer pays the return shipping fee.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or credit card company may need additional processing time.

If you have not received your refund after 7 business days from our confirmation, contact harryfranco759@gmail.com.